Last Updated: 1/1/2026

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Thank you for supporting Lizzy Jeff / Zen & Kush. Due to the nature of our products, all sales are final.

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❌ NO RETURNS OR REFUNDS

We do not offer returns or refunds under any circumstances, including but not limited to:

• Change of mind

• Incorrect address entered at checkout

• Preference or sensitivity to ingredients

• Delays caused by shipping carriers

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Please review all product descriptions carefully before placing your order.

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📦 DAMAGED, DEFECTIVE, OR INCORRECT ORDERS

If you receive an item that is damaged, defective, or incorrect, we are happy to review the issue and work toward a solution.

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To be considered, you must:

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1. Email zenandkush@gmail.com within 72 hours of delivery

2. Include:

   • Clear photos of the issue

   • Your order number

   • A brief description of the problem

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Once received, our team will review your request and reach out with a resolution at our discretion. This may include a replacement or store credit, depending on the situation.

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🚫 NON-ELIGIBLE CLAIMS

We cannot review or resolve claims if:

• Photos are not provided

• The request is submitted after 72 hours

• The product has been used excessively

• Damage is caused after delivery

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⚠️ FINAL DECISION

All resolutions are handled on a case-by-case basis. Submitting a claim does not guarantee a replacement or credit. Final decisions are made at the discretion of Zen & Kush.

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📩 QUESTIONS

For all order-related concerns, contact us at:
zenandkush@gmail.com