Last Updated: 1/1/2025

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Thank you for your support and patience. Please review our shipping policy carefully before placing your order.

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📦 ORDER PROCESSING

All orders are processed within 7–10 business days (excluding weekends and holidays) from the date the order is placed.

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Processing time includes order verification, packaging, and preparation for shipment.

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🚚 SHIPPING TIMELINES

Once your order has been processed, it will be shipped via a standard shipping carrier. Delivery times may vary based on location and carrier delays.

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Please note:

• 7–10 business days refers to processing time, not guaranteed delivery date

• Shipping delays caused by carriers, weather, or other unforeseen circumstances are beyond our control

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🧾 ORDER CONFIRMATION & TRACKING

• You will receive an order confirmation email after purchase

• Tracking information will be provided once your order ships (when applicable)

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Please allow up to 48 hours after receiving tracking details for updates to appear.

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📍 ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address.

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We are not responsible for:

• Packages sent to incorrect addresses entered at checkout

• Delays or losses due to address errors

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📦 LOST, STOLEN, OR DELAYED PACKAGES

Once a package is in the possession of the shipping carrier, we are not responsible for lost or stolen packages.

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If a package is marked as delivered but not received, please contact the shipping carrier directly.

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🌿 SHIPPING RESTRICTIONS

We currently ship only to locations where hemp-derived CBD products are legally permitted.

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It is the customer’s responsibility to understand local laws regarding CBD products.

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📩 SHIPPING QUESTIONS

For shipping-related questions or concerns, contact:
zenandkush@gmail.com